IT"S a chop shop money maker

Posted by jrichards06 on 3/11/2008

Dear Anyone who reads this, I am a business person and I will never go here again. I understand everyone has to make money but they really take advantage of people. Unfortunately . I did go here for a check up, NEVER having a cavity in my whole life. I expected the x-rays, then a scheduling for an appointment for a cleaning. They told me I needed 2 root canals, and had 4 large cavities. They also informed me that I had some crazy gum disease and would have to inject antibiotics into my gums.....this would cost $3000 . I have no pain in my mouth, I'm thinking, somethings not right.. So I ask for my x-rays, and go to a real Dentist. AND Left there.. .......The new dentist was referred by friends, he had a great reputation. He said I did NOT have anything they told me I had, except for 2 small cavities. They were not an emergency. I ended up getting the cavities taken care of and a cleaning all in one day at this Dr. He was awesome.....saving my sanity, my insurance company and me much money. Please be careful where you go, and if something doesn't seem right, get a second opinion.

Response from Aspen Dental

Posted on 4/15/2009

Aspen Dental is committed to providing all patients with exceptional service and care. If you feel you have an issue that cannot be resolved by the Aspen Dental office you visited, please call our Patient Satisfaction Hotline at 1-866-273-8606 or email us at patient services@aspendent.com. We will respond to you as quickly as possible, always within two business days from your initial contact with us. Aspen Dental is committed to your total satisfaction and we look forward resolving any issues quickly and courteously. Thank you.